Last Updated: 10 July 2025

At Enmora.co.nz, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase from us.

1. What Information We Collect

We may collect the following personal information:

  • Your name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party providers like Stripe or PayPal — we do not store your full credit card information)

  • Purchase history

  • IP address and device/browser information

  • Any communication you send us (e.g. via contact forms, email, or live chat)

2. How We Use Your Information

We collect your information for the following purposes:

  • To process and deliver your orders

  • To provide customer support

  • To communicate with you about your orders, promotions, and store updates

  • To personalize your shopping experience

  • To improve our website and services

  • To comply with any legal obligations

3. How We Share Your Information

We may share your information with:

  • Third-party service providers who help us operate our website, process payments, deliver products, or manage marketing (e.g., courier companies, payment gateways, email service providers)

  • Government authorities or regulators when required by law

  • Analytics providers such as Google Analytics (anonymous data only)

We will never sell your personal data to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and cart contents

  • Track website usage and performance

  • Personalize advertising through platforms like Facebook and Google

You can manage your cookie preferences through your browser settings.

5. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you

  • Request correction of any inaccurate or incomplete information

  • Withdraw your consent for marketing communications

  • Lodge a complaint with the Office of the Privacy Commissioner if you believe your privacy has been breached

To exercise these rights, please contact us using the details below.

6. Data Storage and Security

We store your data securely using encrypted servers and limit access to authorized personnel only. While we take reasonable steps to protect your personal information, no method of transmission over the internet is completely secure.

7. International Transfers

Some of our service providers may be located overseas (e.g., email or cloud hosting). When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your privacy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date above. Please check back periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at: Contact us